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I'm having problems with StudioKing

  • Updated

Important notice: As of 1 June 2023, RadioKing will no longer provide maintenance for the StudioKing broadcast software. In other words, the software will no longer be updated and will remain in its beta version. To avoid instability during use, we recommend that you choose another broadcast software from the list suggested in the article "Guide to live broadcasting"

 

Why does StudioKing crash after a few hours? 

StudioKing is in BETA phase and does not manage its resources very well. Some errors occur over time, and through accumulation, StudioKing may eventually crash.

We invite you to use a different broadcasting software such as Mixxx, BUTT or Audio Hijack. 

 

Why is my equipment not supported by StudioKing?

StudioKing is designed to be able to broadcast in the simplest possible way. The use of complex equipment within the software has not been studied. There is therefore a random nature to the detection of the equipment as a peripheral within the software.

In this case, the best thing to do is to use other software such as Mixxx or BUTT which are much more suitable for this type of use.

 
 

Why does a black screen appear when I launch StudioKing ?

The reasons for a black screen can vary depending on its nature.
 
A black screen at the very first launch of the software:
  • Your operating system is not compatible → we invite you to use a different live broadcasting software.
  • If you are running on Windows, the username of your session on your computer or the path to your user folder contains special characters (space, "é", "è",":"," -", etc.) → simply remove the special characters from your user name.

A black screen or infinite loading appears when launching the software even though it worked before:

  • You may have imported a file that is too large and StudioKing can no longer load it completely at the launch → we invite you to download more files but less large.

  • StudioKing corrupted the data when it was backed up.

  • There is too much old data in StudioKing (there is no cleaning system available in the software yet).

 
Careful: For the last two reasons, the solution is the same, you need to reset StudioKing. However, the procedures on Windows & Mac are different.

 

For Windows:

  1. Make sure that StudioKing is closed

  2. Press the Windows and R keys at the same time a small window should open.

  3. In the field of this window, search %appdata% then press enter and an explorer should open itself

  4. Delete the StudioKing folder permanently (empty your bin)

  5. Restart StudioKing and it should work fine as it is the first time you install it

For Mac:

  1. Make sure that StudioKing is closed

  2. Open the terminal app

  3. Enter open ~/Library/Application\Support and press enter, then a Finder should open itself

  4. Locate the StudioKing folder and delete it permanently

  5. Restart StudioKing and it should work fine as it is the first time you install it