In order to investigate those interruptions, we will need the following informations from you:
- Which player are you using? Do you listen on your own website? On an app?
- Do you notice the same issue when listening on your Radio Manager?
- Do you receive an error message?
- How long are the cuts? How often? Since when did you notice those?
- Can you give me the dates and time the cuts happened?
- Did you restart the radio since? Did it have any impact?
Could you please send us these informations via a Support Ticket? We will make our best to sort this issue swiftly.